Two months in the past we acquired the awful news that our 12 calendar year aged grandson were strike by a truck and killed. We necessary to get from PA to CA as quickly as possible. It had been Thankagiving 7 days, the worst week from the year to vacation through Hotwire, we were being ready to get reservations the next morning on American, not the airline on which we normally travel.
How do I go about filing a problems assert when I acquired to Boston previous 7 days my blood pressure level keep an eye on was broke my vacation begun in Flint Michigan and went to Chicago and afterwards on to Boston
Then on the best way back A different “technical error†we definitely believed this was a joke. Perfectly it wasn’t. they held us again without any Rationalization all over again. We experienced an hour & 57 min layover and whenever we obtained off the aircraft from panama to MIA, we made it by means of customs got our baggage with forty seven mins to spare & the “supervisor†practically smiled & stated “you’re likely to pass up the flight weren't allowing you thru†27 Other individuals screaming that the airplane was Correct THERE & hadn’t remaining yet, but her cocky smile & Mindset didn’t treatment & FORCED US once more to miss the flight & stated “find a cushty location to snooze for the evening.
I desired to take a second to simply call out the superb customer service Connie Sanders in the Dallas Business office gave my spouse And that i in a very stressful condition. Connie went earlier mentioned and over and above to guarantee we were looked after and her volume of attention to restoring our issues stuffed day was remarkable, she one handedly restored my faith as part of your organization and she warrants congratulations for the do the job that she does.
To I don’t understand how Lots of people attempting to get this settled. I used to be so pissed off and about to give up
client service agent in the “engineeringâ€/Internet staff named lisa in fact HUNG UP on me Once i was speaking. i’ve never had this kind of bad encounter prior to. she was particularly rude prior to hanging up.
Also, there are identification requirements in the airport because it relates to domestic airline vacation. All customers age eighteen several years and more mature should present Formal photo identification right before boarding the aircraft.
On arrival in Panama with flight AA959 one of many two luggages, a Roncato luggage, ( pics attached ) value €189 arrived broken. I instantly went to the right Place of work Within the airport, where by the one remark was they handed me a « checking Posting Destruction see », which I enclose herewith. I used the next day buying a fresh luggage and wanting to get in contact with all your workplaces through the phone numbers indicated over the stated doc devoid of, however, getting any reply – the cellphone is never answered and the line goes blank just after quite a few minutes of waiting, it does not matter which quantity I dial. I As a result commence my journey and on my arrival in Miami airport for my return excursion (flight AA2198 on March 24) I once again seek to Make contact with your office for the airport, but the only real suggestions they could give me was to concern a complaint by means of your internet site, which I'm now accomplishing. In addition to the above, I do have A further – and possibly extra severe – complaint. At time of my reservation I paid an extra $88 ($44 Every single) for additional comfort and ease seats. To my surprise, the seats turned out to generally be the conventional – no additional – seats.
My Mate of mine booked my Mother a reservation from haiti to miami fl I compensated her $300 to get me the fares nonetheless she did not informed me the flight will be scheduling on a nonrevenue flight it was a ridicullus instant for all of us, quesion I have If your seat is not really assure why did she took the money from me
Just flew The us Airways by means of american eagle….experienced the rudest flight attendant ever….A further passenger was javing questions on connecting flight …she was so concerned missing it…flight attendant was so impolite and no help….she was horrible to passengers entire serving beverages…..we sat for 20 minutes waiting around foe gate when landing in chicago…many of us needed to uae restroom…she snapped at people when we tried to use restrooms.
my flight 5151 outside of savannah to charlotte 405pm was delayed for four one/2 hours with a flat tire no tire for the savannah airport to fix it so we needed to anticipate the following battle from charlotte to provide the tire to us and after that we experienced to wait once more for another flight to convey the Software to restore the tire . we ended up explained to to make our on reservation For brand new tickets and yet when we identified as in there was no information and facts of the delay my frustration degree is overwhelmed, laura a AA worker attempted to help and got quite stress due to the fact she had a hard time environment me and my family members together I used to be told to possess use this link a seat and she or he would try out afterwards after helping other shopper at that point I felt like I didn't subject soon after emotion which i was not essential I request 2 meal ticket so we could eat since if flight wasn't delayed I would have be house for dinner at 7pm in Cleveland ohio I have not taken this airline right before remember to enable it to be right and switch two round vacation ticket
My partner and i experienced a flight leaving Richmond Virginia that has a last location of Seattle Washington. We're knowledgeable about flying and had flown other Airways previously that 7 days intending to and from multiple destinations. We had all our information and facts and went to utilize the American Airways kiosk to print our boarding passes. The kiosk didnt ask if those who are traveling are military services personnel so we begun above and waited in line to speak to some representative within the counter. The moment we have been up for the counter we informed a lady behind the counter that my husband is from the armed forces and we had two bags to check in. Thats after we were knowledgeable that our luggage exactly where over weight and it would be 250$ more. We asked for with the Woman to show us the place the package pricing is composed. She was unable to offer that information and went on to tell us we could glance it up ourselves. My spouse who is enlisted from the U.S. Coastline Guard has never experienced to pay additional or any amount of money for baggage, on orders or personalized. My husband gave her the 250$ and that is in the event the representative we ended up speaking with quickly grew to become extremely rude and threatened to cancel our entire flight.
My criticism is, on March 8th. My baggage was delayed from Chicago, my location was Dane County Airport Madison Wi. When it had arrived, it absolutely was shipped. Nonetheless, the baggage had been destroyed and taped up. I referred to as inside of a complaint instantly. I were givin quite a few telephone numbers along with the firt a person was only a recording to go away my phone and a person would get back to me.
As an alternative to a repeat of this, it seems the weather must be viewed nearer. You can find as of now a eighty% potential for rain, storm, possible tornado outbreaks.